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Coaching Interculturale

Performative techniques for dialogue


11.2023 - 12.2024


4500.- CHF





Registration deadline



Alessandra D'Angelo

Daniel Bausch

Coaching Interculturale


  • Learning of theatrical communication techniques to be used for the personal development of individuals and asylum seekers and refugees;

  • Development of "lateral thinking"

  • Knowledge of one’s own body and proper use in the interaction with others, with a particular focus in the interaction with people alloglotte;

  • Personal development;

  • Broadening of self-awareness;

  • Active listening techniques;

  • Identification of own talents and tools for identifying the talents of asylum seekers and refugees;

  • Storytelling techniques that allow you to give meaning and value what you listen;

  • Problem solving techniques directly derived from theatrical improvisation.

To whom it is addressed

The CAS is aimed at those working in the social sector, Job coaches, case managers, social consultants, trainers, animators, educators, psychologists, social workers, cultural mediators, teachers of integration but is also open to individuals who, in their private lives, are facing similar situations and wish to enrich their skills, opening up to new unconventional forms of communication.


The CAS is an innovative program that aims to create an effective dialogue tool for social workers who wish to communicate with non-Italian-speaking migrants in the Ticino region. This course offers basic theatrical skills, cultural sensitivity and fundamental communicative tools to create an inclusive environment in which migrants and operators can interact, share stories and develop a sense of mutual belonging.

The course provides a solid theoretical and practical basis to promote an authentic and meaningful dialogue between workers and migrants, overcoming language and cultural barriers.

Through a combination of theatrical exercises, role-playing and creative activities, the CAS encourages operators to develop their cultural awareness and acquire communication skills that enable them to create a welcoming and inclusive environment. Practitioners will learn to use body language, verbal and non-verbal expressiveness, as well as to develop the ability to empathic listening and mutual understanding.

The course also addresses issues related to cultural diversity and the specific challenges that migrants can face in the Ticino social context. Through the development of "lateral thinking", "problem solving" techniques,  the exchange of experiences, the sharing of stories and the promotion of empathy, operators will be able to create an environment in which migrants and operators will feel welcomed, respected and encouraged to express themselves freely.

The CAS represents a unique opportunity for those who wish to broaden their understanding of intercultural dynamics and improve their skills in communication with migrants. Participants will be led to explore new perspectives, to connect with others in an authentic way and to promote positive change in Ticino society through the power of art and inclusive dialogue.

Duration and calendar

The course is divided into a year and a month from November 2023.

The individual modules are organised in such a way that they can be reconciled with any work commitments. The DAC hours are specified in the calendar.


25 November 2023, at the Accademia Dimitri in Verscio | from 10.00 to 18.00

From December 2023 the meetings are held one weekend a month, Friday and Saturday, at the Red Cross in Lugano. On Friday the scheduled time is from 14 to 17, while on Saturday from 10 to 18.


The dates:

  • 15 e 16 dicember 2023

  • 26 e 27 january 2024

  • 23 e 24 february 2024

  • 22 e 23 march 2024

  • 19 e 20 april 2024

  • 24 e 25 may 2024

  • 7 e 8 june 2024

  • 30 e 31 august 2024

  • 27 e 28 september 2024

  • 25 e 26 october 2024


From 11 to 15 November 2024 a residential meeting is planned (more information will follow)

Finally, by December, individual interviews will be held on the thesis paper.

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